We offers professional services that can improve the efficiency, effectiveness and corporate performance because the support of hardware products and training services. We sure can help the performance of network networks as required. Therefore we have the experiences and human resources that ready to help you whenever and whenever you need.
Become Competent, Professional-Quality and Reliable Service Company in Indonesia
Providing the best services to help customers improve business growth with a guarantee of quality work, speed, accuracy and reliable. Build strategic partnerships and synergy with client and partners with the principle mutual benefit.
Experienced and Responsible
To Implement your Complex Data Center will be delivered from BHT’s state-of-the-art technical support center which is available 24×7 and staffed by industry and vendor certified engineers. BHT’s flexible and innovative approach to providing technical support meets each client’s specific requirements. Our Support Services provide the following benefits to customers:
- Experienced, Knowledgeable Support Engineers – BHT’s industry certified engineers average over ten years of experience in the field. Supporting multiple technologies in the customer environment, the engineers are well-versed on the customer’s infrastructure and can identify, isolate and resolve issues quickly.
- Full Life-Cycle Partnership – As the customer’s design, implementation and support partner BHT can provide greater insight into the scope of the Networks solution and how it is integrated in the infrastructure. Support engineers can easily collaborate with the design engineers to pin point and remediate issues quickly.
- Faster Resolution – BHT’s communicate with Clients directly to Engineer personal communication, and to be handle client problem as fast you need.
Local Engineer and Direct Supported
BHT has contract with Principal as an Support Partner, so we localized services and backup units, access directly to Partner Portal to get updates, problem reports and maintain SLA as contract services. BHT not depending Principal Engineer for 2nd Level Supports, we only supporting by Principal if we get firmware bugs and hardware bugs.